Sales Policy

1. Product Availability
All products are subject to availability. While we strive to maintain accurate inventory levels, we cannot guarantee that all items listed on our website are in stock at the time of your order. If an item is out of stock after your order is placed, we will notify you as soon as possible and provide options for substitution, backorder, or cancellation.

2. Pricing
All prices listed on our website are in U.S. dollars and are subject to change without notice. We make every effort to ensure that prices are accurate; however, in the event of a pricing error, we reserve the right to cancel orders placed at the incorrect price. Customers will be notified immediately in such cases.

3. Payment Methods
We accept a variety of payment methods, including major credit cards, PayPal, and other secure payment options. Payment must be received in full before any products are shipped.

4. Order Confirmation
Once your order is placed, you will receive an order confirmation email summarizing your order details. Please review this information carefully to ensure that it is correct. If you do not receive an order confirmation within 24 hours, please contact our customer service team.

5. Shipping and Handling
Orders will be processed within 1-3 business days. Shipping times vary depending on your location and the shipping method selected at checkout. We offer a range of shipping options, including expedited services. Please note that we are not responsible for any delays caused by the shipping carrier.

6. Returns and Exchanges
We want you to be completely satisfied with your purchase. If you wish to return or exchange an item, please refer to our Returns Policy for detailed instructions. Returns must be initiated within 30 days of receipt, and items must be in their original condition with all packaging and tags intact.

7. Customer Support
Our customer support team is here to assist you with any questions or concerns regarding your order. You can reach us via phone at 229-282-0920 or email at [email protected]. We strive to respond to all inquiries within 1-2 business days.

8. Privacy and Security
At Exclusive Villass, we take your privacy seriously. All personal information provided during the ordering process is stored securely and is used solely for processing your order. We do not sell or share your information with third parties.

9. Changes to Policy
We reserve the right to modify this sales policy at any time. Any changes will be effective immediately upon posting on our website. Customers are encouraged to review our policy periodically.